| Feedback |
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Your feedback is important to us. HCA wants to provide the best service it can. To do this, we welcome feedback from you about the services you have received. Please send any comments you have to info@hcau.org.au or fill in the form to the right. |
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If your comment is a complaint, the information you provide will be used to investigate and resolve the matter. That may involve sharing the information with other relevant areas of the organisation. If you would like to know what happens to your complaint, and what action HCA takes about your complaint you will need to give us information about how we can contact you. |
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Another way to make a complaint or give us positive feedback is to contact us at the address below. |
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| Level 4, 333 Queen Street |
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| Melbourne VIC 3000 |
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| Tel: 1300 312 447 |
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| Fax: 1300 312 737 |
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| If you are not satisfied with the way your complaint has been dealt with, you can contact: |
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Download: |
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HCA Complaint and Appeals Brochure |
| The Registrar of Housing Agencies |
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| GPO Box 4057 |
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| Melbourne 3001 |
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| Tel: 03 9096 9830 |
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| Interpretation services are available up on request. |
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